T-Mobile in North Las Vegas, NV Open now

Reviews about T-Mobile

• ★ ☆ ☆ ☆ ☆

  May 17, 2020, by Lenaa Maae
  If I could give these people NO stars I would !!!! First they had a lady help me that knew NOTHING about iPhones, I asked her to change my number and she did it before I transferred info to my new phone, so when it was time to sign into my iCloud I was locked out cause the verification code was going to my old number so they had to request my old number back which took 24 hours and Manny told me they were done... That they did their part already, I couldn't use my phone for that day. Went back the next day and they transferred my info over and asked them to give me the number I just bought. So they said it would take 24 hours, fine. I waited and woke up the next morning and my number hadn't been changed. Turns out they never put the request in. So I went and told them to give me another new number and they tried to make me pay again. I told them hell no and after arguing for 5 minutes they finally gave me a new number! NEVER GO TO THIS LOCATION THEY NEED NEW EMPLOYEES
• ★ ★ ☆ ☆ ☆

  November 12, 2019, by DestinyUnKnownReels
  They have enough people to accommodate all the customers waiting but decided to have 2 employees on sign in duty. Took more than an hour to get help. And when that time came, they couldn't even help me with what I need. They could've asked questions while signing in people on what the customer needs for the visit, but they didn't. All they cared about was getting people to sign in. Wasted 1 hour just to be told they can't help me.